Susquehanna Financial Group, LLLP (“SFG”) is committed to maintaining the trust and confidence of its customers. We know that privacy is an important issue for our customers and we want our customers to understand the measures that we take to protect non-public information that we obtain about them. This policy applies both to current and former customers.

Types of Information That We Obtain About You

In order to administer your account and provide the financial services that you have requested, we must obtain certain information about you. This information includes:

• Information received from you on account applications and other forms, such as your name, address, tax identification number, telephone number, income and investment strategy.
• Information relating to your transactions, such as orders, account balances, positions and other activities.
• Information received from third parties, including consumer reporting agencies, such as credit histories and other reports about your credit worthiness.
• Information obtained in the course of verifying information provided by you on account applications and other forms, including from other financial institutions where you maintain accounts.

Information Disclosed to Non-Affiliated Third Parties

SFG does not sell, share or disclose your non-public information to non-affiliated third party marketing companies. However, SFG may disclose non-public information about you to non-affiliated third parties as permitted or required by law. These disclosures generally occur in connection with processing your transactions, conducting our operations, following your instructions, protecting the security of our financial records and responding to subpoenas, court orders, governmental inquiries and other requests for information.

Information Disclosed to Affiliated Companies

In the course of providing services to you, SFG may, as permitted by law, share with its affiliated company’s information about your transactions and SFG’s experiences with you.

Protecting the Confidentiality of Your Information

SFG restricts access to your non-public information to those employees and agents who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.

SFG reserves the right to change this policy at any time. You will be notified if any changes occur.

Privacy Online

Privacy, security and service in our online operations are just as critical as in the rest of our business. We therefore employ all of the safeguards described above, along with the following Internet-specific practices.

SFG uses a variety of industry standard and proprietary technologies to maintain the security of your online session. For example, we make extensive use of firewall barriers, encryption techniques and authentication procedures. We may also use cookies and other techniques for security purposes, to facilitate site navigation, and to personalize your experience on our site. Cookies are small pieces of information that are sent by a web server and stored on your computer's hard drive. When you visit our site, we may collect technical and navigational information, such as computer browser type, Internet Protocol address, and reports accessed. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality. We may exchange information about you, as described above, with our affiliates to offer you other SIG products and services. SFG does not share information with non-affiliated third parties (unless required by law).